CEH developed a model for conducting Ethnic Health Audits within hospitals on the basis of ‘Working with people from non-English speaking backgrounds: Guidelines for health agencies’ (Victorian Department of Health and Community Services, 1992).
The model applies range of research methods. Organisational data is gathered through a Survey Questionnaire for Health Professionals, focus group discussions, interviews and analysis of policies and procedures. Consumer feedback is collected through several methods, including focus group discussions. These strategies are modified according to the specific needs of the organisation.